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Broward County · CRM and Automation

A CRM your team will actually use in Lazy Lake.

Custom-built or on the tools you already pay for, we wire your forms, calls and pipeline together so Lazy Lake leads stop slipping through the cracks.

01Part 1

Five signs your sales system is costing you deals

You do not need an audit to know something is wrong. Owners across Lazy Lake usually recognize at least two of these the moment they read them.

  1. You cannot say how many leads came in last month without someone pulling numbers from three places.
  2. Follow-up depends on memory. If a salesperson is out sick, their leads wait.
  3. The CRM is half empty. Fields go unfilled, duplicates pile up and nobody trusts the totals.
  4. Marketing and sales disagree about which campaigns produce real customers.
  5. Your team copies data by hand between the website, email, the calendar and the CRM.

Each one is a symptom of the same problem: tools that were never connected into a single system. Adding another app rarely fixes it. Designing the flow from first contact to closed deal does.

That design is the core of our CRM and automation in Lazy Lake work. We map how a lead actually becomes a customer in your business, decide what should happen automatically at each step, and then build it, either as a custom CRM or on a platform you already own.

The goal is not more software. It is fewer dropped balls, faster replies and numbers you can make decisions with. When the system works, your team spends its hours on conversations that need judgment, and the machine handles the rest.

02Part 2

How we deliver CRM and automation in Lazy Lake

Most agencies show up as a vendor. We show up as a department. For CRM work, that means we learn how your business sells before we recommend a single tool, and we stay after launch to keep the system healthy.

  1. The audit. We trace how leads arrive, who touches them and where they stall. We review your current tools, your data quality and the reports leadership actually uses.
  2. The strategy. We design the pipeline stages, the automations, the fields worth keeping and the reports that matter. You approve the plan before anything is built.
  3. The launch. We build or configure the CRM, migrate and clean your data, connect your website, phones and email, and train your team on the new flow.
  4. The compound. We watch adoption, fix friction, add automations as your process matures and keep the data clean.

You can go custom or keep what you have. We build custom CRMs in-house, which means no per-seat pricing and a data model shaped around your business. We also implement and repair existing platforms when that is the smarter call.

Either way, senior specialists run the project from start to finish. The people who map your process are the people who build it, so nothing is lost in a handoff between a salesperson and a developer you never meet.

Learn more about CRM implementation and how we handle migrations without lost records.

03Why Unified

Why Lazy Lake businesses choose Unified.

The right fit for CRM and automation in Lazy Lake behaves like part of your team. That is the standard Unified has held since 2006 for businesses across Broward County.

  1. Built in-house, by hand

    Websites are hand-coded, campaigns are built by the people who manage them, and reporting comes from the same team. Nothing is outsourced and nothing is a template.

  2. Local, and close

    Our office is at 1002 E Newport Center Drive in Deerfield Beach, minutes from I-95, and we have a second office in Florham Park, New Jersey. South Florida is our home market.

  3. Found. Understood. Chosen.

    Every engagement follows one framework. Found: rank in Google, own the Map Pack, get cited by AI answers. Understood: clear entities, structured content and schema. Chosen: proof, reviews and pages built to convert.

  4. Measured to the dollar

    Pipeline, qualified leads, customers and revenue. Not impressions. Calls, forms and bookings are tracked to their source, so you always know what each channel produced.

04Part 3

Proof: attribution from every form and every call

A CRM is only as good as what flows into it. For Nusbaum Medical Centers, a physician-led weight loss and aesthetics practice, we wired lead attribution from every form and every call into the practice's CRM, alongside its Google Ads program.

That wiring is why the practice can report its results with confidence. Over the last 12 months, Nusbaum logged 1,645 tracked inquiries from ads, including 676 lead forms and 783 calls. Those are not estimates. Each one landed with its source attached.

When every lead arrives tagged with where it came from, budget decisions stop being opinions.

The same approach applies to CRM and automation in Lazy Lake for any business with more than one way to get in touch. Calls need tracking numbers mapped to campaigns. Forms need hidden fields that carry the source. The CRM needs to keep both, then show the result by channel.

Marketing teams everywhere are putting CRM data at the center of their planning, a trend tracked in HubSpot's annual State of Marketing report. The hard part is not the idea. It is the plumbing, and that is the part we do.

See the full Nusbaum story, along with our other client results, on our case studies page. Then ask how your current setup would answer one question: which campaign produced your last ten customers?

05Part 4

Why Lazy Lake businesses hand us the system

Unified Marketing has worked with more than 1,100 businesses since 2006, from our office in Deerfield Beach. That history matters for CRM work, because we have seen how marketing, sales and operations collide inside real companies, not just in software demos.

We are also a full-service team. The people who build your CRM sit next to the people who run your website, ads, SEO and analytics. When a new campaign launches, the tracking, the routing and the reporting are ready on day one, because nobody has to brief an outside vendor.

  • Senior specialists run every account, start to finish
  • Custom builds when templates do not fit, implementations when they do
  • No lock-in tricks: your data stays yours, in a format you can take with you
  • Plain reporting on leads, deals and revenue

Businesses in residential, residential and other Lazy Lake sectors all share one need: answer fast, follow up every time and know what is working. The details of the pipeline change. The discipline does not.

We also do not oversell automation. Some steps in your sales process deserve a human, every time. Our job is to remove the repetitive work around those moments so your people have more time for them.

Want to see where your current system leaks? Book a free strategy call and walk us through how a lead becomes a customer today. We will show you where the gaps are, even if you decide to fix them yourself.

06Serving Lazy Lake

Serving Lazy Lake, up close.

CRM and automation in Lazy Lake: planning and building the work for local businesses

Lazy Lake is 11 miles from our Deerfield Beach office, so planning sessions, shoots and strategy reviews can happen in person. We know the commercial pattern here, from North Andrews Avenue and NE 24th Street to Lazy Lane.

The local economy leans on residential, and our CRM and automation work is built around how those buyers search and decide.

07How we work

Four phases. One result.

The best time to start was last year. The second best is now.

  1. Step 01

    The audit

    We map where you stand in Lazy Lake: rankings, Map Pack position, AI visibility, site speed, tracking and what competitors are doing.

  2. Step 02

    The strategy

    A written plan with priorities, owners and timelines, tied to the leads and revenue you need, not to activity.

  3. Step 03

    The launch

    Senior specialists build and ship the work in-house: pages, campaigns, content and tracking, checked before it goes live.

  4. Step 04

    The compound

    Monthly reporting on calls, forms and customers, and steady improvement on what is working, so results build over time.

09Questions

CRM and Automation in Lazy Lake, answered.

What is speed to lead and why does it matter?

Speed to lead is how quickly your business responds after a new inquiry arrives. Buyers often contact more than one company, and the first to respond has the best chance of earning the conversation. Automation helps by sending an instant reply, alerting the right person and starting a follow-up timer, even after hours and on weekends.

Can you fix a CRM my team already ignores?

Usually, yes. Most CRMs fail on adoption, not features. We review how work really flows, remove fields nobody fills in, clean up duplicates, and automate the busywork so the tool gives time back instead of taking it. Then we train your team on the simpler version and watch adoption for the first months.

How do you connect phone calls to my CRM?

We use call tracking numbers mapped to your campaigns and website, so each call carries its source. The call record then flows into your CRM next to form leads, which lets you compare channels on real inquiries. We did exactly this for Nusbaum Medical Centers, wiring every form and call into the practice's CRM.

How long does a CRM and automation project take in Lazy Lake?

A focused improvement or implementation on an existing platform usually runs a few weeks. A custom build takes longer, depending on your data, objects and integrations. We map your process first and give you a written plan with firm dates before any build starts, so you know exactly what launches and when.

How fast can a Lazy Lake business get started?

Most engagements start with a free audit and strategy call. We review your site, rankings, Map Pack position and AI visibility, then come back with a written plan, a timeline and a clear first step. Call (954) 758-7200 to book it.

Do you meet with Lazy Lake businesses in person?

Yes. Our office is at 1002 E Newport Center Drive in Deerfield Beach, 11 miles from Lazy Lake, and we meet clients in person for kickoffs, shoots and strategy reviews. Day-to-day work runs on calls, shared dashboards and a direct line to the specialists doing the work.

Adam Segall, founder and CEO of Unified Marketing

Written and reviewed by

Adam Segall

Founder & CEO, Unified Marketing · Since 2006

Adam founded Unified Marketing in 2006 and still oversees the strategy behind every account. He brings more than 25 years of media relations, with national placements on CNBC, FOX News, the Today Show and Good Morning America, and holds the agency to one standard: senior specialists run every account.

Be the answer they find.

Get a free audit of your CRM and automation in Lazy Lake. Call (954) 758-7200 or send us a note.